HR Operations Coordinator (Remote – United States)

Who We Are

As experts in print, mail, and digital communications for over 25 years, our best-in-class communications management solutions have enabled our 1,500+ customers to reach their organizational goals time and time again. While that sets us apart for our customers, what sets us apart for our employees is our strong team culture, industry impact, and ability to take one’s career to the next level.

Want to know more? Apply today – we’re excited to welcome you.

We are seeking a detail-oriented and proactive HR Operations Coordinator to support our global employee base by providing exceptional HR administrative support, as well as coordinating payroll processing and benefits administration primarily for the United States. The ideal candidate will have above-average Excel skills and a mindset focused on streamlining and automating manual processes.

Key Responsibilities

Payroll Coordination:

· Ensure accurate and timely processing of U.S. payroll.

· Maintain payroll records and ensure compliance with federal and state regulations.

· Respond to employee inquiries related to payroll and resolve discrepancies.

Benefits Administration:

· Support the administration of U.S. employee benefits including health, dental, vision, retirement plans, and leave programs.

· Assist with benefits enrollment, changes, and terminations.

· Liaise with benefits vendors and ensure accurate data exchange.

HR Administration:

· Maintain employee records and HRIS data integrity.

· Assist with compliance reporting and audits.

· Support onboarding and offboarding processes as needed.

· Prepare HR-related documents, reports, and communications in support of HR Business Partners.

· Identify opportunities to reduce manual work and improve efficiency across payroll and HR processes.

· Develop and maintain Excel-based tools and templates to support automation and reporting.

· Collaborate with HR and Finance teams to implement process enhancements.

· Stay up to date on industry and job-related trends and best practices, including reading relevant publications, articles, blogs, etc.

· Other projects and duties as assigned.

Qualifications

· 2+ years of experience in payroll, benefits, and HR administration (U.S. experience required).

· General knowledge of U.S. labor laws.

· Advanced proficiency in Microsoft Excel (pivot tables, formulas, data analysis).

· Familiarity with HRIS and payroll systems (preferably ADP).

· Excellent attention to detail and organizational skills.

· Strong communication and problem-solving abilities.

· Process-oriented mindset with a passion for continuous improvement.

· Experience with process automation tools or scripting an asset (e.g., Power Automate, VBA).