Director of Product (Payments)

Director, Product (Payments)

Company

Doxim is a leading provider of Customer Engagement Software for Financial Service Organizations. We help financial institutions transform their client experience, communicate more effectively throughout the client lifecycle and improve cross-selling and upsell activities that drive increased wallet share. The SaaS-enabled platform addresses key digitization challenges, from automated client onboarding, through improved, personalized communications to anytime, anywhere content access, tailored to a client’s channel preferences.

Job Definition

We are seeking a Director of Product (Payments) to lead the growth of our payments offering beyond our current market. This role is ideal for a product leader who combines hands-on execution with strategic vision—someone who can wear multiple hats, shape the go-to-market approach, and build the foundation for scaling into new verticals. The right candidate will have deep payments expertise and a strong understanding of what drives customer adoption, helping us build a competitive, differentiated solution in the broader payments space. You’ll have the chance to shape and scale an emerging business line within Doxim.

Key Responsibilities

· Define and execute the product strategy and roadmap for our payment's product.

· Expand product viability beyond current market into new verticals through market analysis and customer insights.

· Partner with Development, Sales, and Marketing teams to create a go-to-market strategy that drives customer acquisition and revenue growth.

· Build out business cases and define product investment requirements to scale the payments offering.

· Lead customer discovery efforts to understand what will make clients say “yes.”

· Drive competitive positioning to win larger deals and differentiate our payments solution in the market.

· Balance strategic leadership with hands-on execution, ensuring progress from vision to delivery.

Qualifications

· 10+ years of experience in product management, with a focus on payments, fintech, or related financial technology.

· Proven success in building and scaling payment products across multiple verticals.

· Strong understanding of market dynamics, buyer needs, and competitive landscape in payments.

· Experience developing and executing go-to-market strategies.

· Ability to thrive in a startup-like environment within an established organization- flexible, resourceful, and entrepreneurial.

· Excellent communication, stakeholder management, and leadership skills.

What We Offer

· Opportunity to lead a critical growth initiative with executive support and investment.

· Hybrid of entrepreneurial autonomy and organizational stability.

· Competitive compensation and benefits package.

· Chance to shape the future of a product that will drive meaningful revenue growth.

Physical Demands

· While performing the essential duties of this job, the employee is regularly required to sit for prolonged periods of time; look intently on a computer screen, use hands/fingers, to type and use mouse; reach with hands and arms; and talk and hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus