Doxim is a leading provider of Customer Engagement Software for Financial Service Organizations. This software helps financial institutions transform their client experience, communicate more effectively throughout the client lifecycle and improve cross sell and upsell activities that drive increased wallet share. The SaaS-enabled platform addresses key digitization challenges, from automated client onboarding, through improved, personalized communications to anytime, anywhere content access, tailored to a clients’ channel preferences.
Doxim is one of the fastest-growing technology companies in Ontario. We are expanding quickly and seeking a Support Analyst based out of our London, Ontario campus to help sustain that growth by creating content that turns prospects into Doxim users.
The Support Analyst will provide and document first level support for all customer issues and will escalate items as required. This role will work closely with the technical and business teams in order to provide applicable information and customer centric solutions.
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